Help centre
Lost item
Steps to take if you left something behind after a ride.
Report the item promptly
Open the completed ride and use Get Help with this Ride. Describe the item and where you last saw it without including sensitive information.
Support will review the ride-linked report and tell you what options are available, but cannot guarantee that an item will be found or returned.
Keep the return safe
Arrange any handover in a safe public place. For high-value or identity items, follow any applicable police or issuing-authority guidance.